This Privacy Policy explains how Dillion AI LLC ("Dillion," "we," "us") collects, uses, and discloses information when you visit our website, create an account, or use our products and services (collectively, the "Services").
What this policy covers
This policy covers:
- Information we collect from website visitors and users of the Services
- Information you upload or provide through the Services (including documents and data you provide for review)
- How we use, share, protect, and retain that information
Information we collect
Information you provide
Depending on how you interact with the Services, you may provide:
- Contact and account information (e.g., name, work email, company, title, login credentials)
- Communications (e.g., messages sent via our contact form or support channels)
- Customer content (e.g., documents, files, data room materials, or other information you or your organization upload or provide for analysis and reporting)
- Administrative information (e.g., billing/contact details for an organization, if applicable)
Information collected automatically
We may automatically collect:
- Usage and device data (e.g., IP address, browser type, device identifiers, pages viewed, timestamps, referring URLs, interaction data)
- Log and security data (e.g., authentication events, access logs, error logs)
- Cookies and similar technologies used to operate the website, remember preferences, and understand usage patterns
How we use information
We use information to:
- Provide and operate the Services, including account creation, authentication, access management, and feature delivery
- Process and analyze customer content as directed by you or your organization, including producing outputs such as summaries, issue flags, and reports
- Maintain security and prevent abuse, including monitoring, fraud prevention, and enforcing our terms
- Provide support and respond to requests
- Improve and develop the Services, including analytics, debugging, and product enhancements
- Comply with applicable obligations and enforce our agreements
How we share information
We may share information in the following circumstances:
- Service providers and subprocessors: We use vendors to help us operate the Services (e.g., hosting, analytics, customer support, security). They may process information on our behalf under contractual obligations.
- Affiliates: We may share information with affiliates for internal business purposes consistent with this policy.
- With your organization and authorized users: If you use the Services through an organization account, administrators and authorized users may be able to access account information and customer content consistent with your organization's settings and instructions.
- Safety and compliance: We may disclose information to comply with law, lawful requests, or to protect the rights, safety, and security of Dillion, our users, and others.
- Business transfers: If we undergo a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.
AI and automated processing
The Services may use automated and AI-assisted techniques to process customer content and generate outputs. AI-generated outputs may contain errors, omissions, or inaccuracies, and may depend on the quality and completeness of the information provided. You remain responsible for your decisions and for verifying information with original sources and qualified professional advisors.
Data retention and deletion
We retain information for as long as reasonably necessary to provide the Services and for legitimate business purposes, including security, compliance, and dispute resolution.
- Customer content: We generally retain customer content for up to six (6) months following termination of the applicable customer relationship, unless a shorter or longer period is required by law or agreed in writing.
- Deletion requests: Upon written request, we will delete customer content within thirty (30) days, subject to applicable retention requirements and standard backup practices.
Security
We use administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices
Depending on where you live and how you use the Services, you may have choices and rights that include:
- Accessing, correcting, or deleting certain information
- Managing cookie settings through your browser
- Opting out of certain marketing communications (where applicable)
Children's privacy
The Services are not directed to children and are intended for business use.
Contact us
If you have questions about this Privacy Policy or our privacy practices, contact us via our contact page or by mail:
Dillion AI LLC
757 3rd Avenue
New York, NY 10017
Email: hello@dillion.ai